What is Inprintz’ return policy?
We do not currently accept any returns or exchanges, but please contact us if you have any problems with your order. At Inprintz we are fully committed to our customer’s satisfaction and want you to be truly pleased with our products. If you are in any way dissatisfied with your purchase please email us right away at firstname.lastname@example.org.
Can I request an exchange for items purchased online?
Unfortunately, we do not currently offer the option to exchange items purchased.
Can I return items that were not purchased online?
Regrettably, we cannot accept any returns of products purchased elsewhere.
How can I change or update my order?
Adding items: We are unable to add items to your order, because we do not store your credit card information for privacy reasons.
Removing items/change in shipping address/change in payment: Please contact email@example.com as soon as possible if you need to make any order modifications. We generally process orders quickly, but will try our best to process your request.
How can I cancel my order?
Please contact firstname.lastname@example.org as soon as possible if you need to cancel your order. We generally process orders quickly, but will try our best to process your request. Once your items have shipped, we are unable to cancel.
There is something wrong with my order, how do I resolve this?
We are so sorry! Please contact us at email@example.com as soon as possible to let us know. Include your order number and photo for reference. Our team will assist with making it right!